HELP & CONTACT
Delivery, parts availability and help with your order.
Small UK packages normally use Royal Mail Tracked 24. We also use Royal Mail Tracked 48 where selected. Your dispatch email confirms the service used and includes your tracking details. Delivery times are estimates, not guarantees. Larger parcels use a parcel service. Your order confirmation shows the service selected for your order.
Postage is calculated at checkout from the destination and order details, before you pay. The dispatch time shown on each product is separate from the carrier's delivery time.
In stock means stock is available. Available within 7 days or 28 days means we need to obtain the part before dispatch. Being able to add a part to your basket does not mean it is already in our warehouse.
Check every item when ordering several parts. If your order is overdue or you need an update, contact us with your order number. If you need parts urgently, please speak to us before ordering.
Please call 01484 841395 to arrange a return or check whether an order can be cancelled. Have your order or invoice number ready. Include the invoice number with returned goods.
For the full returns, warranty and cancellation conditions, see our terms and conditions.
International delivery times vary by destination and customs processing. Checkout shows the postage and applicable VAT for your delivery address. Local import charges may be payable in the destination country.
If your parcel is delayed, check the tracking information provided with your dispatch confirmation, where available, and contact us with your order number.
Call 01484 841395 or email [email protected]. See contact details and opening hours.
Use Used Parts Enquiry for used spares. For help identifying a part, try Parts Books; for a specialist workshop, visit Guzzi Mechanics & Specialists.
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