In this section: Privacy | Terms and Conditions
About Us Terms and ConditionsTerms and Conditions
Welcome to the Gutsibits website If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Gutsibits' relationship with you in relation to this website.
The term 'Gutsibits' or 'us' or 'we' refers to the owner of the website whose registered office is Unit 30 Upper Mills, Canalside,
Slaithwaite, Huddersfield, West Yorkshire, HD7 5HA. Our company registration number is 7195045 registered in England and Wales. The term 'you' refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
Ordering
Whilst all efforts are made to ensure accuracy of description, specifications and pricing there may be occasions where errors arise. Should such a situation occur Gutsibits cannot accept your order. In the event of a mistake you will be contacted with a full explanation and a corrected offer. The information displayed is considered as an invitation to treat not as a confirmed offer for sale. The contract is confirmed upon supply of goods.
Delivery and Returns
Gutsibits aim to deliver all goods as quickly as possible by using 1st Class Royal Mail and next day courier services in the UK (this is normally Parcelforce). However at peak times despatch may be delayed. If your order is required for a particular date please call us to enquire about guaranteed next day and signed for postal services. These services are subject to a premium. We will always despatch to the address supplied by the customer but our courier may leave with a neighbour for your convenience. If your order is delivered outside of the UK you may be liable for import duty, if in doubt please check at your local post office for your local import duty and handlng rates before placing an order. Gutsibits Ltd. are not liable for import duty on your order.
We hope that you will be happy with your Gutsibits purchase. However if you need to return any item we will happily refund or exchange it, provided it is within 30 days of delivery, if it is unused, in its original packaging and with proof of purchase. You must call us or email us for authorisation before returning any goods.
Credit notes are valid for six months from the date of issue.
We will provide a freepost returns label or collection service for faulty guaranteed parts or incorrectly supplied parts within the UK. We cannot refund postage paid to return faulty or incorrectly supplied parts unless authorised in writing in advance by Gutsibits. Faulty parts must be within their original purchase warranty period and tested as faulty. If a faulty part is subsequently tested as working you will be liable for the cost of returning the part to Gutsibits. You will be liable for postage if you wish to have the part delivered for a second time.
Exchange
New parts carry their manufacturer's warranty. Secondhand parts carry a six-month guarantee which excludes fair wear and tear, items not used for the purpose intended, incorrect fitting or misuse. All parts carry a fourteen day satisfaction guarantee from the invoice date. If for any reason you are not happy with a part supplied it can be returned and either replaced or refunded. Goods correctly supplied may be subject to a handling charge if returned. Please note we cannot offer a cancellation or refund on non-stock items specially ordered in. Return postage is not refundable. Goods found to be tampered with by the customer will not be replaced but returned at the customers expense.
Product Descriptions
Gutsibits and its affiliates attempt to be as accurate as possible however we do not warrant that product descriptions or other content is accurate complete reliable, or error free. From time to time there may be information supplied by or published by Gutsibits that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing and availability. We reserve the right to correct any errors inaccuracies or omissions and to change or update information at any time without prior notice. (Including after you have submitted your order) We apologise for any inconvenience this may cause you.
Prices
Prices and availability of items are subject to change without notice. The prices advertised on this site are for orders placed.
We cannot accept liability for consequential loss.
All goods are fully insured by ourselves whilst in transit to you. Goods lost in the post on their way to you will be replaced or a refund given after twenty eight days has elapsed. However, we first require a letter or email from you to confirm this loss. Alternatively goods can be replaced before the twenty eight day period as long as they are paid for again. A refund can then be sent to you on receipt of your letter after twenty eight days.
All goods remain the property, but not the responsibility of Gutsibits, until paid for in full.
PLEASE NOTE: Many components require fitting skills that take years of experience to acquire. Whilst every effort is made to supply the correct components the final onus on fitting is with the fitter. If you do not own the correct tools or have the necessary experience then entrust the job to someone who is qualified.Last updated 02/04/24